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General Admission Information

General Admission Information

What is general admission?

A general admission membership means you do not have a reserved seat but have a designated area from which you can choose your seat at each game. The general admission areas at the MCG are on levels 1 and 4, however level 1 may be upgraded to a reserved seat area for matches where a higher attendance is expected.

How do I use my general admission membership?

To attend a Richmond home game using your general admission membership, you simply need to bring your membership card, scan it at the turnstiles at gates 1, 2, 3 and 5, and proceed to the general admission areas. These areas will be communicated each game and will be clearly signed on match day. Once you get to the designated area you can choose from any available seat within that area and if you need any assistance please see an usher.

If you have a General Admission Home & Away Membership then the same process will need to be followed for away games. Please note the general admission areas will vary from across the home teams.

How do I use my Tiger Insider membership?

As a Tiger Insider member you do not need to let us know when you are attending games, you can simply scan your card at any three matches of your choice and proceed as normal. It is important to note though that it is strongly recommended that you upgrade to a reserved seat for the matches where a higher attendance is expected.

How do I use my Country membership?

As a Country member you do not need to let us know when you are attending games, you can simply scan your card at any five matches of your choice and proceed as normal. It is important to note though that it is strongly recommended that you upgrade to a reserved seat for the matches where a higher attendance is expected.

How can I upgrade to a reserved seat?

You can absolutely upgrade to a reserved seat on a game by game basis. It is highly recommended that you upgrade for certain matches throughout the year so you avoid disappointment. There are three matches that we expect you will need to upgrade for:

  • Richmond v Collingwood, Round 2 Thu 28 Mar
  • Richmond v Melbourne, Round 6 Wed 24 Apr
  • Richmond v Essendon, Round 10 Sat 25 May

When upgrading to a reserved seat you can also purchase additional tickets in the same transaction. You will need to enter your 12-digit barcode number (found on the back of your membership card) and pay the associated upgrade fee. Any additional tickets are purchased at full price.

I require wheelchair seating, what do I do?

The general admission areas have easy access and disabled seating available. For games played at the MCG you can reserve a seat by contacting the Accessible Seating Hotline on 1300 665 915 or by visiting a Ticketek Agency. For games at Marvel Stadium please phone the Ticketmaster Accessible Seating line on 1300 446 925.

I have a companion card, what do I do?

The AFL is an affiliate of the companion card program that exists in some states. It agrees to provide an admission ticket for the cardholder’s companion or carer at no charge. To add a companion seat to your membership account please contact the Membership Team on 1300 742 466. Companion cards must be shown before purchase.

Can I bring a friend?

Your membership card will only allow you one entry per game, but you can purchase additional tickets in the general admission areas. Matches where a higher attendance is expected may not have availbility, so it is strongly recommended you purchase reserve seats and upgrade your membership for these matches.

If your friend has also has a general admission membership then it is as simple as ensuring you select seats together.

Can someone else use my membership card?

Richmond Football Club memberships are non-transferable. The membership and all associated benefits can only be used by the membership holder.

What if I lose my membership card?

Please contact the Richmond Membership Team on 1300 742 466 to organise a replacement. There is no charge on your first replacement but subsquent card reprints may incur a fee.

How do I collect my cap or scarf?

Your general admission membership entitles you to either a member cap or scarf. These can be collected at our MCG home games until our Round 10 match. To collect your item simply present your membership card at the membership marquees located outside the stadium at gates 3 and 5. If you aren't able to collect your item by Round 10 please give the Richmond Membership Team a call on 1300 742 466.