Richmond Member Rewards

Welcome to Richmond Member Rewards!

What is Richmond Member Rewards?

Richmond Member Rewards is an exclusive member-only platform where members can order their membership pack. In addition to ordering a membership pack, this platform is also an exclusive member store with items including personalised mugs, lunch boxes, pillowcases, socks and more!

Members can choose to:

• order a membership pack, consisting of a membership card, cap or scarf, lanyard and membership years patch
• order a membership card and get $40 credit to use on the Richmond Member Rewards platform
• opt out of the membership card and get $50 credit to use on the Richmond Member Rewards platform

Members will receive an activation email from Richmond Member Rewards within 5 business days of purchasing a 2026 membership.

How long will it take to arrive?

Your order from Richmond Member Rewards will typically take 2-3 weeks for express and 3-4 weeks for standing shipping.

Can I use some credit now and some later?

Credit can be redeemed across several orders. However, the last day to order your membership pack is the 31^st of August and credit isn’t transferable for future years.

What if I put the wrong delivery address?

Please contact our membership team to provide an updated address. Please note that address’s can only be changed within 24-48 hours from when the order is placed.

Instructional Videos

Scroll to find your preference and watch an instructional video

Core pack

I want to order my 2026 Core Pack (Member card, lanyard, bumper sticker, member cap/scarf and membership years patch)

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Member Card + $40 credit

I want to order my 2026 Member card and use $40 credit towards other merchandise items and personalise, where possible!

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$50 credit

I want to use my credit on my own choice of merchandise items and personalise, where possible!

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