Need to Know: General Admission

In 2024, the choice is yours! Your membership comes with access to Richmond Member Rewards, a platform where you can choose and design your own 2024 membership pack! To find out more, click here.

Please note, 2024 Richmond Member Rewards will launch in the first week of November. If you purchase a membership prior to November, please keep an eye on your emails around this time.

Yes! In 2024, we are giving general admission members the option to choose either a barcoded physical membership card or a digital membership card. More information will be made available soon.

No you don't! Simply follow the instructions above to scan in using your Digital or Barcoded Membership Card at your chosen games. If you do wish to upgrade your ticket though, you can do this via Ticketek in advance of the game.

Head to the Ticketek website and select the match you wish to upgrade for. Enter your 12-digit barcode, and any barcodes of members you wish to attend with you, and follow the prompts to upgrade. We recommend upgrading for any games where a higher attendance is expected.

As a general admission member you do not have a set seat, the information on your Digital Membership Card is simply for internal purposes and does not relate to an assigned seat.

Note your barcode will be visible 72 hours out from each match. For general admission seating, you simply scan in your Digital Membership Card at the turnstiles and proceed to the general admission areas, which will be signed on a match day, and choose from any available seat.

Yes, the Richmond app splits out your Digital Membership Card for the individual matches available to you to attend. These individual tickets are your card. More information available at our Digital Membership Card FAQ's here.

You will be able to add your Digital Membership Card to your phone wallet once your barcode appears, which is 72 hours out from each match.

Your barcode will be visible from 72 hours out from each match.

No, your ticket will not count as used until you scan through the turnstiles for your selected match. If you click on and view your ticket it will not be counted as used.

As always, our usual payment options via Tiger Pay will be available to members. Please note that as stated in our T&C's, by purchasing a membership online, you are automatically added onto our upfront Tiger Pay payment plan.

For Tiger Pay Upfront Members, membership payments will occur on October 25, 2023. For Tiger Pay Monthly Members, your payments will commence November 1, 2023 and conclude August 1, 2024.

All Members and Guests are expected to abide by the Members Code of Conduct (Richmond FC | Code of Conduct) and can expect that those around them would do so as well. In the event that behaviour falls outside of these expectations, the Club encourages its Members to report any anti-social behaviour through the following channels:

A. MCG - SMS the Section, Row and Seat along with the behaviour witnessed to 0409 117 621;

B. Marvel Stadium – SMS the Aisle, Row and Seat/s along with the behaviour witnessed to
0427 767 768;

If you feel your report through the above channels has not received appropriate action, please see a stadium attendant or security person to escalate your concerns.

The Club is best placed to respond to behaviour concerns with a written report from Stadium Security after attending any reported incidents. This allows for a positive ID to be made and the Club to take proper and accurate action.