Richmond Member Rewards FAQs

The Richmond Member Rewards website is now closed for 2024 membership packs.

On the 9^th of August, there was a fire at our supplier’s warehouse that destroyed all 2023 & 2024 membership pack products. Thankfully, no one was injured from the blaze.

Members orders that weren’t dispatched prior to the fire OR were yet to place their order will receive double credit towards their 2025 membership pack.

Please note that members who renew prior to the 31^st of August will also receive double the credit amount for next season.

Richmond Member Rewards will be active from November 1 for existing members (memberships purchased from September 1 till November. Members who join from November 1 onwards will receive their welcome email 5-7 business days after purchasing their membership.