Richmond Member Rewards

What is Richmond Member Rewards?

Richmond Member Rewards is an exclusive member platform designed for members to have more choice!

Members can choose to:

• order a membership pack, consisting of a membership card, cap or scarf, lanyard and membership years patch
• order a membership card and get $40 credit to use on the Richmond Member Rewards platform
• opt out of the membership card and get $50 credit to use on the Richmond Member Rewards platform

Members will receive an activation email from Richmond Member Rewards within 5 days of purchasing a 2025 membership.

INTRUCTIONAL VIDEOS

Scroll to find your preference and watch an instructional video.

CORE PACK

I want to order my 2025 Core Pack (Member card, lanyard, bumper sticker, member cap/scarf and membership years patch)

Click here:

MEMBER CARD + $40 CREDIT

I want to order my 2025 Member card and use $40 credit towards other merchandise items and personalise, where possible!

Click here:

$50 CREDIT

I want to use my credit on my own choice of merchandise items and personalise, where possible!

Click here:

2025 Richmond Member Rewards

Richmond Member Rewards is active, as of November 15, for existing members (memberships purchased from September 1 till November).

Members who join from November 15 onwards will receive their welcome email 5-7 business days after purchasing their membership.

Please keep an eye out for your Richmond Member Rewards account activation email and reach out to our Membership Team if you don't receive it in the expected timeframe.

If you are eligible for double credit in 2025 (due to our warehouse fire in 2024), you can access your credit upon logging into your Richmond Member Rewards account.